Refund & Service Policy

Last updated: January 2026

This Refund & Service Policy explains how Sky Tech Communications handles cancellations, refunds, and service-related concerns.

1. Service-Based Business

Sky Tech Communications provides on-site, service-based work. Due to the nature of professional services, refunds are handled on a case-by-case basis.

2. Estimates & Approval

• Work begins only after customer approval of an estimate or service agreement.

• Any changes to scope or pricing will be communicated when possible.

3. Cancellations

• Customers are encouraged to provide notice as early as possible if a scheduled service needs to be canceled or rescheduled.

• Late cancellations may result in charges for time reserved, travel, or materials already purchased.

4. Refunds

• Refund eligibility depends on the services performed and expenses incurred.

• Completed services, labor, and installed materials are generally non-refundable.

• If a billing error occurs, please contact us promptly so it can be reviewed and corrected if applicable.

5. Service Issues

If you have concerns about the quality of work:

• Please notify us as soon as possible

• We will make reasonable efforts to address legitimate service-related issues

6. No Guarantees of Specific Results

While we strive to provide high-quality professional service, results may vary based on equipment, environment, and other factors beyond our control.

7. Contact for Refund or Service Questions

All refund or service inquiries should be directed to:

Sky Tech Communications
Email: jcarroll@skyteco.com
Phone: 714-366-6344